Ceramic Gas Fire Log - Approx 12'' Long

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£27.77

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Ceramic Gas Fire Log - Approx 12'' Long

Name: Ceramic Gas Fire Log - Approx 12'' Long
Brand: Gallery Collection
SKU: 10730
Price: 27.77 GBP
Availability: InStock
Rating: 5 (4 reviews)

4 Review(s) | Add Your Review

Description
Sizes
Specifics
Reviews & Customer Images (4)
FAQ's
Delivery & Returns

Description Sizes Specifics

Item Type	gas fire spare
Brand	Gallery Collection

Reviews & Customer Images (4)

Customer Reviews

Perfect Review by Emma

Overall Rating

I love these logs - no one has even noticed that they're not real.
Great product. (Posted on 09/06/2022)

So pleased Review by Sarah

Overall Rating

Good quality and exactly as described (Posted on 14/11/2018)

Highly recommended Review by mark

Overall Rating

I have had a lot of different logs in my fires but these are by far the most realistic looking logs i have found, i bought a mixture of 6/8/12" and they look fantastic. Thought they were a bit expensive at first, but once installed definitely worth the extra money. Highly recommended. (Posted on 11/01/2018)

Perfect Review by susan

Overall Rating

nice quality looks realistic (Posted on 17/11/2016)

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FAQ's

Product Questions

Can these logs be used on ethanol fires?

-2

Question by: Chris on 21 Mar 2019 22:00:00

Yes these logs can be used on Ethanol Fires

Answer by: Dave . (Admin) on 23 May 2019 14:42:00

Can these logs just be placed on top of normal coals in a glass front he fire ?

-6

Question by: Ray on 31 Jan 2021 18:38:00

Yes these logs can be used with any domestic gas fire

Answer by: Joanne McAnulty (Admin) on 19 Mar 2021 10:49:00

Delivery & Returns

DELIVERY TIMES - Non Custom Made Products

"In Stock" - If ordered before 1pm this will arrive Next Day if selecting a tracked delivery service or in 2 / 3 days if Royal Mail Second Class delivery is selected at checkout.

All other items will be delivered within 3 to 5 working days as they are backordered items which take a few days to receive from the manufacturers. On the rare occasion that a backordered item is out of stock at our warehouse and the manufacturers you will be e-mailed with a revised delivery date.

Delivery times are quoted in business days meaning weekends and local holidays including bank holidays, Christmas etc do not count as business days.

DELIVERY TIMES - Custom Made Products

Custom made fire fenders - 4 weeks

Custom made fire screens - 4 weeks

Custom made stove glass - 2 weeks

Custom made ashpans - 2 weeks

Custom made fire trims - 2 weeks

Custom made smoke hoods - 2 weeks

Custom made gas fires - 2 weeks

DELIVERY COSTS

What we charge for delivery is what it costs us for the delivery of the orders to you. We operate a 1 delivery charge policy so you will only ever pay 1 delivery charge (The largest delivery charge will be used).

PACKAGING

We will always endeavour to keep your orders on time, well packed and undamaged. You can expect from us:

Items to be securely packed with bubble wrap or an air bag system.
Boxes marked clearly if items are fragile or heavy.

REFUNDS & RETURNS

Custom or made to measure items are 100% non-refundable.

If the item is not what you wanted or doesn’t quite fit you can return it back to us for a full refund, the buyer must pay for and arrange for return delivery. All we ask is that you put your full name and address on a note in the box with a brief explanation to let us know why you are returning the item.

If we supply you with a damaged/faulty item, the item is not as described, or if it has been miss-sold we will pay for the return delivery and issue a full refund.

For more details on your rights as a buyer see ‘The consumer contracts regulations'.

Goods that are returned back to us are the customer's responsibility. If goods are returned to us and are damaged it is your responsibility to claim the cost back from the courier. Please ensure goods are well packed when returning them back to us to prevent any complications.

If sending goods by post please ensure you use a postal service that requires a signature. Fuels are non-refundable due to the high costs for return delivery.

RETURNS

Products can be returned back to us within 30 working days providing they are unused and in their original condition. We may accept returns longer than this on a case by case basis, please contact us to request this.

To return an order ensure the products are well packed and include a note in the box with your name and postcode. To book a courier we would recommend a courier broker such as www.interparcel.com.

ANY RETURNS ARE SENT BACK AT YOUR OWN RISK, WE DISCOURAGE SPECIFICALLY NOT TO USE HERMES DELIVERY COMPANY.

Our Returns Address is:

Returns Department

Unit 30

Goyt Mill

Upper Hibbert Lane

Marple

SK6 7HX

Overall Average Rating:

4 reviews

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Emma 248/09/2022 06/09/202208:26

Overall Rating:

Perfect

I love these logs - no one has even noticed that they're not real.
Great product.

Sarah 317/11/2018 14/11/201821:37

So pleased

Good quality and exactly as described

mark 304/11/2018 01/11/201809:22

Highly recommended

susan 321/11/2016 17/11/201616:42

nice quality looks realistic

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Ceramic Gas Fire Log - Approx 12'' Long

Customer Reviews

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Product Questions

DELIVERY TIMES - Non Custom Made Products

DELIVERY TIMES - Custom Made Products

DELIVERY COSTS

What we charge for delivery is what it costs us for the delivery of the orders to you. We operate a 1 delivery charge policy so you will only ever pay 1 delivery charge (The largest delivery charge will be used).

PACKAGING

We will always endeavour to keep your orders on time, well packed and undamaged. You can expect from us:

Items to be securely packed with bubble wrap or an air bag system.

Boxes marked clearly if items are fragile or heavy.

REFUNDS & RETURNS

If we supply you with a damaged/faulty item, the item is not as described, or if it has been miss-sold we will pay for the return delivery and issue a full refund.

For more details on your rights as a buyer see ‘The consumer contracts regulations'.

Goods that are returned back to us are the customer's responsibility. If goods are returned to us and are damaged it is your responsibility to claim the cost back from the courier. Please ensure goods are well packed when returning them back to us to prevent any complications.

If sending goods by post please ensure you use a postal service that requires a signature. Fuels are non-refundable due to the high costs for return delivery.

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