16'' Heavy Stool Fire Grate

Name: 16'' Heavy Stool Fire Grate
Brand: Gallery Collection
SKU: 13649
Price: 32.50 GBP
Availability: InStock
Rating: 5 (3 reviews)

3 Review(s) | Add Your Review

Description
Sizes
Specifics
Reviews & Customer Images (3)
FAQ's
Delivery & Returns

Description Sizes Specifics

Item Type	fire grate
Model Number	BG148
Brand	Gallery Collection

Reviews & Customer Images (3)

Customer Reviews

16inch open fire burning wood with a little coal Review by Helen

Overall Rating

Seems grate ( Pun !!!) In use already and seems fine but they all do....at first ! Will treat it with care and hope to get 4 or 5 years out of it. Fire lit most days so it's a hard life, but this is a middle-of-nowhere place. "Rubbish"
( anything that won't re-use, recycle or compost) goes on the fire. Howling gales ensure a good "draw" up the chimney and a pretty hot burn which reduces the air pollution but hits the grate pretty hard... I still reckon burning is better than landfill for the tiny amount of rubbish I generate. (Posted on 23/10/2019)

Good Review by COLIN

Overall Rating

Prompt delivery and in safe secure packaging. (Posted on 13/10/2019)

Great quality Review by Louisa

Overall Rating

The grate is good quality and heavy duty. We have used it several times now with mixed fuel and I anticipate it will last a good while. (Posted on 28/11/2018)

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FAQ's Delivery & Returns

DELIVERY TIMES - Non Custom Made Products

"In Stock" - If ordered before 1pm this will arrive Next Day if selecting a tracked delivery service or in 2 / 3 days if Royal Mail Second Class delivery is selected at checkout.

All other items will be delivered within 3 to 5 working days as they are backordered items which take a few days to receive from the manufacturers. On the rare occasion that a backordered item is out of stock at our warehouse and the manufacturers you will be e-mailed with a revised delivery date.

Delivery times are quoted in business days meaning weekends and local holidays including bank holidays, Christmas etc do not count as business days.

DELIVERY TIMES - Custom Made Products

Custom made fire fenders - 4 weeks

Custom made fire screens - 4 weeks

Custom made stove glass - 2 weeks

Custom made ashpans - 2 weeks

Custom made fire trims - 2 weeks

Custom made smoke hoods - 2 weeks

Custom made gas fires - 2 weeks

DELIVERY COSTS

What we charge for delivery is what it costs us for the delivery of the orders to you. We operate a 1 delivery charge policy so you will only ever pay 1 delivery charge (The largest delivery charge will be used).

PACKAGING

We will always endeavour to keep your orders on time, well packed and undamaged. You can expect from us:

Items to be securely packed with bubble wrap or an air bag system.
Boxes marked clearly if items are fragile or heavy.

REFUNDS & RETURNS

Custom or made to measure items are 100% non-refundable.

If the item is not what you wanted or doesn’t quite fit you can return it back to us for a full refund, the buyer must pay for and arrange for return delivery. All we ask is that you put your full name and address on a note in the box with a brief explanation to let us know why you are returning the item.

If we supply you with a damaged/faulty item, the item is not as described, or if it has been miss-sold we will pay for the return delivery and issue a full refund.

For more details on your rights as a buyer see ‘The consumer contracts regulations'.

Goods that are returned back to us are the customer's responsibility. If goods are returned to us and are damaged it is your responsibility to claim the cost back from the courier. Please ensure goods are well packed when returning them back to us to prevent any complications.

If sending goods by post please ensure you use a postal service that requires a signature. Fuels are non-refundable due to the high costs for return delivery.

RETURNS

Products can be returned back to us within 30 working days providing they are unused and in their original condition. We may accept returns longer than this on a case by case basis, please contact us to request this.

To return an order ensure the products are well packed and include a note in the box with your name and postcode. To book a courier we would recommend a courier broker such as www.interparcel.com.

ANY RETURNS ARE SENT BACK AT YOUR OWN RISK, WE DISCOURAGE SPECIFICALLY NOT TO USE HERMES DELIVERY COMPANY.

Our Returns Address is:

Returns Department

Unit 30

Goyt Mill

Upper Hibbert Lane

Marple

SK6 7HX

Overall Average Rating:

3 reviews

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Helen 295/10/2019 23/10/201908:15

Overall Rating:

16inch open fire burning wood with a little coal

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COLIN 285/10/2019 13/10/201913:57

Good

Prompt delivery and in safe secure packaging.

Louisa 331/11/2018 28/11/201811:05

Great quality

The grate is good quality and heavy duty. We have used it several times now with mixed fuel and I anticipate it will last a good while.

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Overall Depth (mm)	275
Width at Front (mm)	375
Width at Back (mm)	255

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