Glass arrived on time. Just what was required. Perfect fit. Customer services very helpful.
Steve
151/06/2022
01/06/202218:26
Overall Rating:
V/happy
Stove glass cut to size asked for and fitted perfectly.
John
351/12/2021
18/12/202115:51
Overall Rating:
Perfect
Exact size I required and really good quality.
archibald
41/02/2020
11/02/202010:14
Overall Rating:
good service
prompt service ;reasonable web site,good product so far easily fitted
Sue
269/09/2020
26/09/202019:22
Overall Rating:
Made to measure glass
Excellent service, friendly and helpful, prompt delivery.
A
85/03/2020
26/03/202014:46
Overall Rating:
Replacement glass
Ordered a replacement glass for my fireplace some weeks ago, The lady on the phone was very pleasant n knowledgeable. Had the glass delivered in a matter of days in pristine condition & all measurements absolutely correct .Many thanks Al
Matthew
323/11/2019
20/11/201912:44
Overall Rating:
Perfect
Ordering from Grate Fireplace Accessories was simple, efficient, very fast, and very cost effective compared to other suppliers - the glass is perfect, the price was excellent and delivery was extremely quick (and the packaging was impressive!) I ordered from Grate Fireplace Accessories after an awful experience with another similar supplier, and Grate Fireplace Accessories could not have been more different - better in every aspect.
Michael
99/04/2019
10/04/201915:42
Overall Rating:
Good service and perfect glass
Ordering was easy and my replacement log burner glass was a good price, and exactly as ordered. Delivery was quick and glass was well packed. Everything I needed - couldn't ask for more. Would definitely use you again. Thank you.
Brian
228/08/2019
17/08/201910:48
Overall Rating:
Empathy, Fine Product, Fabulous Customer Care
Delighted to have found the company
Stephen
85/03/2019
27/03/201921:54
Overall Rating:
Very good service
The glass was delivered promptly and to the correct size. I am very pleased with the service,
Gordon
24/01/2019
25/01/201909:56
Overall Rating:
Super
Great prompt service and exactly what was ordered, hassle free
jane
315/11/2018
12/11/201816:06
Overall Rating:
Excellent
After asking local stove sellers if they could sort the broken glass, and they couldn't it was great to find such an efficient company with a very easy to use website. Highly recommend.
Wayne
324/11/2018
21/11/201817:47
Overall Rating:
Wood burner glass
Very pleased with our bespoke wood burner ceramic glass replacement. Very well packed and received in the time stated. Great job
ian
191/07/2018
11/07/201814:26
Overall Rating:
Good service and good quality product
Cheaper than going to the spares part people for my oven, and all i needed to do was measure up,
product was good quality and well packaged
thanks
Martyn
300/10/2018
28/10/201821:30
Overall Rating:
Top quality
Needed in a hurry and received a fast and reliable service. Thank you!
Tony
289/10/2018
17/10/201814:28
Overall Rating:
Millimetre perfect.
Precision made to measure service. Great price. Excellent service.
Paul
268/09/2018
26/09/201812:26
Overall Rating:
Perfect 3D Printer Glass
Requested a 330mm x 330mm piece of glass to use as part of the heater bed on a custom 3D printer build. Super fast delivery, well packaged and mm perfect. Will be ordering another as soon as possible, much thanks.
paul
251/09/2018
09/09/201815:27
Overall Rating:
Good glass
Very nice price of glass , cut to a smooth finish.
Joe
201/07/2018
21/07/201819:40
Overall Rating:
Excellent service
I needed a piece of glass for my custom 3D printer - 500mm x 240mm. Glass was cut exactly to my size specification, no sharp edges etc, and was very well packed. Took around a week from start to finish which was excellent value for money.
Philip
179/06/2018
29/06/201816:42
Overall Rating:
Custom stove glass
Cut perfectly to size. Delivered promptly within 3 days of ordering. Excellent service, reasonable prices.
Highly recommend
Tom
186/07/2018
06/07/201811:26
Overall Rating:
Excellent service!
I sent them some customer measurements and they accidentally sent the wrong sized glass. I called and informed them. They were quick to answer the phone and even quicker to rectify the problem. A few days after speaking to them I had the correct size replacement glass in my wood burning stove. Really great service!
Mark
111/04/2018
22/04/201808:11
Overall Rating:
Happy with service
Very happy with product and service.
Emily
82/03/2018
24/03/201808:33
Overall Rating:
First Class.
Brilliant. The purchase was replacement glass and the quality is superb. It was well packaged and delivered within 4 8 hours. Why can't all suppliers be a good as this company.
Mrs Rücker
75/03/2018
17/03/201806:38
Overall Rating:
Easy service fast delivery!
Found this company to be great to deal with. The product fits perfectly and was super fast delivery. Highly recommend
Mrs
46/02/2018
16/02/201820:22
Overall Rating:
Stove glass
Excellent service perfect fit good quality definitely would recommend
anthony
334/12/2018
01/12/201819:10
Overall Rating:
Prompt service very quick delivery
Ordered over the Christmas period but still arrived by 5th January very impressed with the turnaround and quality
Petruta
59/03/2018
01/03/201815:41
Overall Rating:
Great service
Very good quality, quick delivery.
Philip
354/12/2017
21/12/201716:09
Overall Rating:
Extra-fast turnaround
I have to thank you for sending me a replacement stove glass for my aged mother's Hunter Slimline 5. The previous one had just broken as we were about to enter an extremely cold spell. Since her stove is the primary source of her heating, speed was the essence - and, less than 24 hours after I ordered it, the new glass was delivered and installed. Fantastic service, and my mum was safe and warm. Thanks again!
Ray
327/11/2017
24/11/201701:11
Overall Rating:
Replacing gas fire glass
Very good customer service over the phone. Size correct to replace glass for old gas fire. Happy with the service and result.
toptone
323/11/2017
20/11/201716:57
Overall Rating:
DIY Opportunity
The glass front in our lounge gas fired flame effect coal fire cracked recently, I think as a result of improper installation after a service a year or so ago. Rather than trust the fix to another service provider at great cost I thought I could do it myself. Grate Fireplace Accessories cut the glass to my measurements and it arrived in one piece, well packaged admittedly, in the mail the next day. I fitted it in about 10 minutes and every is working great again. I probably saved myself at least £100 and now I also know the job's been done properly. Good service, great product. Thanks!
Darren
286/10/2017
14/10/201707:50
Overall Rating:
Insanely good
Bespoke thermal glass cutting saved our bacon this winter - we are grateful. Not all heros wear capes.
Emma
241/08/2017
30/08/201721:44
Overall Rating:
Excellent
Excellent, fits perfectly delivery very fast would buy again from here
Paul
249/09/2017
07/09/201719:36
Overall Rating:
Excellent service
Excellent fast efficient service, contacted about requirements before completing the order which was greatly appreciated.
Patricia
119/04/2017
30/04/201711:51
Overall Rating:
Great
Great service. Very quick delivery. Does "what it says on the tin"! Many thanks.
RAY
81/03/2017
23/03/201712:59
Overall Rating:
Excellent service
The replacement oven door glass fitted perfectly and was delivered within 2 days.
GEORGE
365/12/2016
31/12/201612:03
Overall Rating:
First class service.
Very efficient service with an excellent product and very easy to deal with.