Traditions Arch Fire Grate Lipped - Cast Iron

Description
Sizes
Specifics
Reviews & Customer Images (5)
FAQ's
Delivery & Returns

Description Sizes Specifics

Item Type	fire grate
Finish	Cast Iron
Model Number	BG025
Brand	Gallery Collection

Reviews & Customer Images (5)

Customer Reviews

Perfect Fit Review by Robert

Overall Rating

When my previous grate fell apart I didn’t think I would be able to find another that fitted into the slots at each side of my fireplace. To my amazement this was a perfect fit and the same if not better quality than the grate it replaced. (Posted on 17/12/2021)

Perfect Review by Philip

Overall Rating

Rare grate I needed found within seconds on this website.
3-5 day delivery but came next day, maybe it was my lucky underpants day. Either way great service. (Posted on 14/02/2020)

Right first time Review by Simon

Overall Rating

A well packaged product that arrived the day after ordering and was a perfect fit. The grate itself is solid, well made and I will be buying from here again. (Posted on 01/03/2017)

5 Review by James P

Overall Rating

Really helpful site. Managed to find the exact grate to fit my fireplace. (Posted on 29/08/2015)

5 Review by aileen rae

Overall Rating

Very helpful friendly staff able to help and assist with purchases. (Posted on 01/04/2014)

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FAQ's Delivery & Returns

DELIVERY TIMES - Non Custom Made Products

"In Stock" - If ordered before 1pm this will arrive Next Day if selecting a tracked delivery service or in 2 / 3 days if Royal Mail Second Class delivery is selected at checkout.

All other items will be delivered within 3 to 5 working days as they are backordered items which take a few days to receive from the manufacturers. On the rare occasion that a backordered item is out of stock at our warehouse and the manufacturers you will be e-mailed with a revised delivery date.

Delivery times are quoted in business days meaning weekends and local holidays including bank holidays, Christmas etc do not count as business days.

DELIVERY TIMES - Custom Made Products

Custom made fire fenders - 4 weeks

Custom made fire screens - 4 weeks

Custom made stove glass - 2 weeks

Custom made ashpans - 2 weeks

Custom made fire trims - 2 weeks

Custom made smoke hoods - 2 weeks

Custom made gas fires - 2 weeks

DELIVERY COSTS

What we charge for delivery is what it costs us for the delivery of the orders to you. We operate a 1 delivery charge policy so you will only ever pay 1 delivery charge (The largest delivery charge will be used).

PACKAGING

We will always endeavour to keep your orders on time, well packed and undamaged. You can expect from us:

Items to be securely packed with bubble wrap or an air bag system.
Boxes marked clearly if items are fragile or heavy.

REFUNDS & RETURNS

Custom or made to measure items are 100% non-refundable.

If the item is not what you wanted or doesn’t quite fit you can return it back to us for a full refund, the buyer must pay for and arrange for return delivery. All we ask is that you put your full name and address on a note in the box with a brief explanation to let us know why you are returning the item.

If we supply you with a damaged/faulty item, the item is not as described, or if it has been miss-sold we will pay for the return delivery and issue a full refund.

For more details on your rights as a buyer see ‘The consumer contracts regulations'.

Goods that are returned back to us are the customer's responsibility. If goods are returned to us and are damaged it is your responsibility to claim the cost back from the courier. Please ensure goods are well packed when returning them back to us to prevent any complications.

If sending goods by post please ensure you use a postal service that requires a signature. Fuels are non-refundable due to the high costs for return delivery.

RETURNS

Products can be returned back to us within 30 working days providing they are unused and in their original condition. We may accept returns longer than this on a case by case basis, please contact us to request this.

To return an order ensure the products are well packed and include a note in the box with your name and postcode. To book a courier we would recommend a courier broker such as www.interparcel.com.

ANY RETURNS ARE SENT BACK AT YOUR OWN RISK, WE DISCOURAGE SPECIFICALLY NOT TO USE HERMES DELIVERY COMPANY.

Our Returns Address is:

Returns Department

Unit 30

Goyt Mill

Upper Hibbert Lane

Marple

SK6 7HX

Overall Average Rating:

6 reviews

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Robert 350/12/2021 17/12/202114:20

Overall Rating:

Perfect Fit

Show more comments (-2) Hide comments

Philip 44/02/2020 14/02/202013:45

Perfect

Rare grate I needed found within seconds on this website.
3-5 day delivery but came next day, maybe it was my lucky underpants day. Either way great service.

Simon 02/01/2017 03/01/201712:58

Right first time

A well packaged product that arrived the day after ordering and was a perfect fit. The grate itself is solid, well made and I will be buying from here again.

James P 240/08/2015 29/08/201500:00

Really helpful site. Managed to find the exact grate to fit my fireplace.

aileen rae 03/01/2014 04/01/201400:00

Very helpful friendly staff able to help and assist with purchases.

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Overall Depth (mm)	279
Width at Front (mm)	432
Width at Back (mm)	320

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