18'' Valencia With Back Fire Basket - Cast Iron

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18'' Valencia With Back Fire Basket - Cast Iron

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Choose Basket Type*: 18'' Valencia With Back Fire Basket - Cast Iron +£208.65
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Description
Sizes
Specifics
Reviews & Customer Images (4)
FAQ's
Delivery & Returns

Description Sizes Specifics

Item Type	fire basket
Finish	Cast Iron
Max Heat Input (Kw)	6.9/8.15
Max Heat Output (Kw)	1.7/2.0
Efficiency (%)	0.25
Brand	Gallery Collection

Reviews & Customer Images (4)

Customer Reviews

Perfect! Review by Andrew

Overall Rating

I purchased this fire basket for purely decorative purposes only. It arrived within a couple of days and is a perfect addition to our fireplace. Well made and really solid. (Posted on 03/06/2019)

Excellent Review by Mr C

Overall Rating

Just what was wanted and as described. Came promptly. Customer services helpful advising what was required. (Posted on 04/04/2019)

Excellent Service Review by Jean

Overall Rating

We recently bought the 18” Valencia with back fire basket. The basket looks very good sat within the fireplace., strong and sturdy. We also bought the ash pan as this is an extra but no problem buying that either. As we bought it so close to Christmas we collected it from the company ourselves but unfortunately lost our way. We contacted GrateFireplace and with excellent instructions from a lady staff member we found them. Thank you. (Posted on 06/01/2019)

Good choice Review by Gabriel

Overall Rating

Looks great in our thatch cottage in Co. Donegal. (Posted on 23/11/2017)

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FAQ's Delivery & Returns

DELIVERY TIMES - Non Custom Made Products

"In Stock" - If ordered before 1pm this will arrive Next Day if selecting a tracked delivery service or in 2 / 3 days if Royal Mail Second Class delivery is selected at checkout.

All other items will be delivered within 3 to 5 working days as they are backordered items which take a few days to receive from the manufacturers. On the rare occasion that a backordered item is out of stock at our warehouse and the manufacturers you will be e-mailed with a revised delivery date.

Delivery times are quoted in business days meaning weekends and local holidays including bank holidays, Christmas etc do not count as business days.

DELIVERY TIMES - Custom Made Products

Custom made fire fenders - 4 weeks

Custom made fire screens - 4 weeks

Custom made stove glass - 2 weeks

Custom made ashpans - 2 weeks

Custom made fire trims - 2 weeks

Custom made smoke hoods - 2 weeks

Custom made gas fires - 2 weeks

DELIVERY COSTS

What we charge for delivery is what it costs us for the delivery of the orders to you. We operate a 1 delivery charge policy so you will only ever pay 1 delivery charge (The largest delivery charge will be used).

PACKAGING

We will always endeavour to keep your orders on time, well packed and undamaged. You can expect from us:

Items to be securely packed with bubble wrap or an air bag system.
Boxes marked clearly if items are fragile or heavy.

REFUNDS & RETURNS

Custom or made to measure items are 100% non-refundable.

If the item is not what you wanted or doesn’t quite fit you can return it back to us for a full refund, the buyer must pay for and arrange for return delivery. All we ask is that you put your full name and address on a note in the box with a brief explanation to let us know why you are returning the item.

If we supply you with a damaged/faulty item, the item is not as described, or if it has been miss-sold we will pay for the return delivery and issue a full refund.

For more details on your rights as a buyer see ‘The consumer contracts regulations'.

Goods that are returned back to us are the customer's responsibility. If goods are returned to us and are damaged it is your responsibility to claim the cost back from the courier. Please ensure goods are well packed when returning them back to us to prevent any complications.

If sending goods by post please ensure you use a postal service that requires a signature. Fuels are non-refundable due to the high costs for return delivery.

RETURNS

Products can be returned back to us within 30 working days providing they are unused and in their original condition. We may accept returns longer than this on a case by case basis, please contact us to request this.

To return an order ensure the products are well packed and include a note in the box with your name and postcode. To book a courier we would recommend a courier broker such as www.interparcel.com.

ANY RETURNS ARE SENT BACK AT YOUR OWN RISK, WE DISCOURAGE SPECIFICALLY NOT TO USE HERMES DELIVERY COMPANY.

Our Returns Address is:

Returns Department

Unit 30

Goyt Mill

Upper Hibbert Lane

Marple

SK6 7HX

Overall Average Rating:

4 reviews

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Andrew 64/03/2019 06/03/201911:45

Overall Rating:

Perfect!

I purchased this fire basket for purely decorative purposes only. It arrived within a couple of days and is a perfect addition to our fireplace. Well made and really solid.

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Mr C 93/04/2019 04/04/201907:44

Excellent

Just what was wanted and as described. Came promptly. Customer services helpful advising what was required.

Jean 151/06/2019 01/06/201912:04

Excellent Service

Gabriel 326/11/2017 23/11/201716:35

Good choice

Looks great in our thatch cottage in Co. Donegal.

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Overall Depth (mm)	290
Height	475
Overall width (mm)	470

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18'' Valencia With Back Fire Basket - Cast Iron

Customer Reviews

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Product Questions

DELIVERY TIMES - Non Custom Made Products

DELIVERY TIMES - Custom Made Products

DELIVERY COSTS

What we charge for delivery is what it costs us for the delivery of the orders to you. We operate a 1 delivery charge policy so you will only ever pay 1 delivery charge (The largest delivery charge will be used).

PACKAGING

We will always endeavour to keep your orders on time, well packed and undamaged. You can expect from us:

Items to be securely packed with bubble wrap or an air bag system.

Boxes marked clearly if items are fragile or heavy.

REFUNDS & RETURNS

If we supply you with a damaged/faulty item, the item is not as described, or if it has been miss-sold we will pay for the return delivery and issue a full refund.

For more details on your rights as a buyer see ‘The consumer contracts regulations'.

Goods that are returned back to us are the customer's responsibility. If goods are returned to us and are damaged it is your responsibility to claim the cost back from the courier. Please ensure goods are well packed when returning them back to us to prevent any complications.

If sending goods by post please ensure you use a postal service that requires a signature. Fuels are non-refundable due to the high costs for return delivery.

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