18'' Star All Night Burner - Open Fire Burns Coals and Logs - Matt Black

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18'' Star All Night Burner - Open Fire Burns Coals and Logs - Matt Black

6 Review(s) | Add Your Review

Description
Sizes
Specifics
Reviews & Customer Images (5)
FAQ's
Delivery & Returns

Description Sizes Specifics

Item Type	all night burner
Finish	Matt Black
Brand	Gallery Collection

Reviews & Customer Images (5)

Customer Reviews

Perfect Review by Strawberry

Overall Rating

Brilliant (Posted on 14/02/2021)

Quality product. Review by Denis

Overall Rating

Superb, made such a difference to an open fire. (Posted on 20/12/2016)

5 Review by Joy Kay

Overall Rating

Delighted with this night burner. Unable to get a multi-fuel burner without building works, expense and disruption, this was a good compromise. It is much more efficient than the original open fire. Would certainly recommend. (Posted on 18/02/2015)

5 Review by Adele Brister

Overall Rating

Really pleased with fire. Looks good in old brick fire place. Not in use yet as bought for dining room in case we have any power cuts which has been mentioned in the past months! I was a girl guide so I'm being prepared! (Posted on 02/03/2014)

5 Review by Derek Archibald

Overall Rating

Great product and service from friendly staff. Would not hesitate to buy from this company again. (Posted on 15/02/2014)

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FAQ's

Product Questions

I am looking to replace the front (drop down) part of my Queen-Star-18" Fire.The part number is P183.Can you help?

Delivery & Returns

DELIVERY TIMES - Non Custom Made Products

"In Stock" - If ordered before 1pm this will arrive Next Day if selecting a tracked delivery service or in 2 / 3 days if Royal Mail Second Class delivery is selected at checkout.

All other items will be delivered within 3 to 5 working days as they are backordered items which take a few days to receive from the manufacturers. On the rare occasion that a backordered item is out of stock at our warehouse and the manufacturers you will be e-mailed with a revised delivery date.

Delivery times are quoted in business days meaning weekends and local holidays including bank holidays, Christmas etc do not count as business days.

DELIVERY TIMES - Custom Made Products

Custom made fire fenders - 4 weeks

Custom made fire screens - 4 weeks

Custom made stove glass - 2 weeks

Custom made ashpans - 2 weeks

Custom made fire trims - 2 weeks

Custom made smoke hoods - 2 weeks

Custom made gas fires - 2 weeks

DELIVERY COSTS

What we charge for delivery is what it costs us for the delivery of the orders to you. We operate a 1 delivery charge policy so you will only ever pay 1 delivery charge (The largest delivery charge will be used).

PACKAGING

We will always endeavour to keep your orders on time, well packed and undamaged. You can expect from us:

Items to be securely packed with bubble wrap or an air bag system.
Boxes marked clearly if items are fragile or heavy.

REFUNDS & RETURNS

Custom or made to measure items are 100% non-refundable.

If the item is not what you wanted or doesn’t quite fit you can return it back to us for a full refund, the buyer must pay for and arrange for return delivery. All we ask is that you put your full name and address on a note in the box with a brief explanation to let us know why you are returning the item.

If we supply you with a damaged/faulty item, the item is not as described, or if it has been miss-sold we will pay for the return delivery and issue a full refund.

For more details on your rights as a buyer see ‘The consumer contracts regulations'.

Goods that are returned back to us are the customer's responsibility. If goods are returned to us and are damaged it is your responsibility to claim the cost back from the courier. Please ensure goods are well packed when returning them back to us to prevent any complications.

If sending goods by post please ensure you use a postal service that requires a signature. Fuels are non-refundable due to the high costs for return delivery.

RETURNS

Products can be returned back to us within 30 working days providing they are unused and in their original condition. We may accept returns longer than this on a case by case basis, please contact us to request this.

To return an order ensure the products are well packed and include a note in the box with your name and postcode. To book a courier we would recommend a courier broker such as www.interparcel.com.

ANY RETURNS ARE SENT BACK AT YOUR OWN RISK, WE DISCOURAGE SPECIFICALLY NOT TO USE HERMES DELIVERY COMPANY.

Our Returns Address is:

Returns Department

Unit 30

Goyt Mill

Upper Hibbert Lane

Marple

SK6 7HX

Overall Average Rating:

6 reviews

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Ownership

Strawberry 44/02/2021 14/02/202115:53

Overall Rating:

Perfect

Brilliant

Denis 354/12/2016 20/12/201619:01

Quality product.

Superb, made such a difference to an open fire.

Joy Kay 48/02/2015 18/02/201500:00

Adele Brister 33/02/2014 03/02/201400:00

Derek Archibald 45/02/2014 15/02/201400:00

Great product and service from friendly staff. Would not hesitate to buy from this company again.

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Roger White 300/10/2013 28/10/201300:00

The website was very easy to follow and the measurements were spot on. A fast, efficient and accurate service. Thank you, I would not hesitate to recommend you.

Overall Depth (mm)	229
Width at Front (mm)	406
Width at Back (mm)	305
Overall width (mm)	458

Optional extras:

18'' Star All Night Burner - Open Fire Burns Coals and Logs - Matt Black

Customer Reviews

Write Your Own Review

You're reviewing: 18'' Star All Night Burner - Open Fire Burns Coals and Logs - Matt Black

How do you rate this product? *

Product Questions

DELIVERY TIMES - Non Custom Made Products

DELIVERY TIMES - Custom Made Products

DELIVERY COSTS

What we charge for delivery is what it costs us for the delivery of the orders to you. We operate a 1 delivery charge policy so you will only ever pay 1 delivery charge (The largest delivery charge will be used).

PACKAGING

We will always endeavour to keep your orders on time, well packed and undamaged. You can expect from us:

Items to be securely packed with bubble wrap or an air bag system.

Boxes marked clearly if items are fragile or heavy.

REFUNDS & RETURNS

If we supply you with a damaged/faulty item, the item is not as described, or if it has been miss-sold we will pay for the return delivery and issue a full refund.

For more details on your rights as a buyer see ‘The consumer contracts regulations'.

Goods that are returned back to us are the customer's responsibility. If goods are returned to us and are damaged it is your responsibility to claim the cost back from the courier. Please ensure goods are well packed when returning them back to us to prevent any complications.

If sending goods by post please ensure you use a postal service that requires a signature. Fuels are non-refundable due to the high costs for return delivery.

RETURNS

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New Customer?

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